Sub-processors
Sub-processors
These are the providers that process data on behalf of Helia S.r.l. to run Helia Inbox. Each one is bound by a data processing agreement (Art. 28 GDPR).
Last updated: 13 October 2026
List
| Provider | What it does for Helia Inbox | Where |
|---|---|---|
| Amazon Web Services EMEA SARL | Servers, database, storage of email, attachments and documents, service emails, artificial intelligence models (Amazon Bedrock). | European Union (Ireland; models in the EU regions of Amazon Bedrock) |
| Langfuse GmbH | Monitoring of artificial intelligence model calls, including the processed text. | European Union |
| Stripe Payments Europe, Ltd. | Payments and subscription management. | European Union; possible transfers to the USA under Standard Contractual Clauses |
| Vercel Inc. | Hosting of the app's web interface and of this website (IP addresses and technical request data). | USA and global network, under Standard Contractual Clauses and the Data Privacy Framework |
Google and Microsoft are not listed: they provide the mailbox you connect, and you have a direct relationship with them.
Changes
We notify customers at least 15 days before adding or replacing a sub-processor, as set out in the Terms of service. Last updated: 13 October 2026.