Your inbox,
answered in your voice.

Helia reads every incoming email, finds the answer in your own documents and writes back the way you would. You approve, or let it send on its own when it's sure.

  • Learns from your documents
  • Auto-send or review first
  • Live in minutes

For Gmail, Google Workspace, Outlook and Microsoft 365

Inbox
GF

Giulia Ferri

Can I move Saturday's appointment?

Hi! Something came up — any chance to move my 10:00 on Saturday to later in the afternoon?

Why Helia Inbox

TheThesamesamequestionsquestionslandlandininyouryourinboxinboxeveryeveryday.day.HeliaHeliaanswersanswersthetheonesonesyouyoualreadyalreadyknow,know,ininyouryourownownwords,words,andandleavesleavesyouyoutimetimeforforthetheonesonesthatthatreallyreallymatter.matter.

How it works

Live in
minutes.

No complicated setup: connect your inbox, check what Helia learned and choose how it replies.

Sign in with Google or Microsoft, no password to share. Helia replies from the same address your customers write to.

What it does for you.

reply-01.helia
Your style

From your latest sent emails

ToneWarm and direct
GreetingHi Marco,
Sign-offTalk soon, Luca
LengthShort, answer first
01 · Helia Inbox

Writes in your voice

Helia reads the emails you've already sent and learns how you write: tone, greeting, sign-off. Every reply sounds like you, because it starts from how you write.

reply-02.helia
Knowledge
Price list 2026.pdfPDF
Shipping & returnsWeb page
Opening hoursFAQ
Moving an appointmentProcess

Missing information: the email waits for you

02 · Helia Inbox

Only from what you know

Documents, web pages, FAQs and processes: Helia only answers from what you give it. When something is missing it doesn't make it up — the email waits for you.

reply-03.helia

To: Anna Bianchi

Re: Appointment next week?

Hi Anna, we still have a slot on Tuesday at 11:00. Shall we hold it for you? Just reply to this email.

Approve & sendEdit
Send when Helia is sure
03 · Helia Inbox

You decide when it sends

Approve every reply in one click, in Helia or as a draft right inside Gmail and Outlook. Or let it send the replies it's sure about on its own.

reply-04.helia

noreply@shopify.com

Your order has been fulfilled

Ignored

anna.bianchi@gmail.com

Appointment next week?

Answered

lawyer@firm.com

Lease agreement

To review

marco@company.com

Auto-reply: out of office until the 12th

Ignored
04 · Helia Inbox

Answers only who you want

Notifications, newsletters and auto-replies are set aside. Choose who never gets an answer, who always does, and who you always review yourself.

reply-05.helia
When the email is about
Invoices and paymentsaccountant@studio.com
Job applications and CVshr@company.com
Offers from supplierspurchasing@company.com
05 · Helia Inbox

Forwards the rest

Invoices to your accountant, CVs to HR, offers from suppliers: describe the rule in plain words and Helia forwards the email to the right person.

Pricing

Start free,
grow when you're ready.

A conversation counts once, however many drafts it gets. Emails your filters set aside cost nothing.

Free

For personal use, side projects and small shops.

€0forever

  • 50 conversations a month
  • Drafts you approve in Helia Inbox
  • 1 connected inbox
  • Email support
Start for free
Most popular

Business

For e-commerce, micro SaaS and freelancers who live in their inbox.

€19a month + VAT

  • 300 conversations a month
  • Auto-send replies Helia is sure about
  • Advanced filters and per-sender review
  • Email support
Try Business

Corporate

Several inboxes, custom workflows and the Helia phone assistant.

Let's talk

  • Volume sized for you
  • As many inboxes as you need
  • Helia phone assistant included
  • Dedicated support
Talk to us

Your email stays yours.

You connect your inbox through Google's or Microsoft's official sign-in: Helia never sees your password and you can disconnect it any time. Data is hosted in Europe.

GDPR
OAUTH
GOOGLE · MICROSOFT
EU
HOSTING

FAQ

Frequently asked
questions.

Can't find your answer? Write to us: a person will reply.

Which inboxes does Helia Inbox work with?

Gmail and Google Workspace, Outlook and Microsoft 365. You connect your inbox through Google's or Microsoft's official sign-in, and Helia replies from that same address.

Does Helia send emails without me seeing them?

Only if you choose so. By default Helia drafts a reply and waits for your approval. On the Business plan you can turn on auto-send for the replies it's sure about: anything unclear or sensitive still waits for you.

What happens when Helia doesn't know the answer?

It doesn't make one up. Helia only answers from what you gave it: when something is missing, the email stays with you. That also shows you what to add to its knowledge.

Does it reply to emails already in my inbox?

No. Emails already in your inbox when you connect it never get an automatic reply: Helia works on new incoming emails.

Can I work right inside Gmail or Outlook?

Yes. Every reply can wait as a draft in the conversation with your customer, ready to check and send as you always do, or you can work from Helia's list of requests. Drafts stay in sync in both.

What counts as a conversation?

An email exchange with a customer about one topic. It counts once, even if Helia writes several drafts. Emails your filters set aside, like notifications and auto-replies, don't count.

Can Helia answer the phone too?

Yes: Helia Voice is the AI voice agent for your customers' calls. The Helia Inbox Corporate plan includes the phone assistant.

On the phone too

Do your customers call? Helia answers there too.

Helia Voice is the AI voice agent that answers the phone, books appointments and opens tickets, with the same knowledge of your business.

Discover Helia Voice

Let Helia answer for you.

Free up to 50 conversations a month

Live in minutes, no setup

Replies in your tone, from your documents

You approve, or it sends when it's sure